The Refund Policy for Vervvhealth services

Please read this policy carefully and thoroughly.

There are no refunds after 24 hours. 

If you’d like to cancel your order before 24 hours you can do so by calling or sending us an e-mail.  Unfortunately, we cannot refund any payments after 24 hours and payment has processed. 

Please take note that orders can take 6-8 weeks to arrive. Only continue with your order if you understand this timeline as we will not honor refunds before 8 weeks after the date you placed your order. Each customer service representative at Vervv places a recorded confirmation call after each order and also gives verbal notice regarding our refund policy and shipping timeline. If after 8 weeks you have not received your product, we will be happy to review your order and issue a refund if the order is not received.

If you have any questions about our Refund Policy, or have a specific query, please contact us first before opening a chargeback case. Any chargebacks will be fully investigated by our loss prevention department.

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